TSC criticized for teachers’ dissatisfaction with the Sh17 billion cover.
Following the discovery of inadequate services, the Teachers Service Commission and an insurance provider offering teachers medical coverage of Sh17.2 billion have been under fire.
The change was made in response to several complaints from educators regarding the level of care they received and the difficulties they encountered while obtaining medical attention.
TSC has been charged with ‘casually’ responding to service providers’ complaints from teachers.
Over a million teachers and their families are covered by a multibillion dollar contract, with AON Minet serving as the major insurer.
Teachers’ unions and TSC sparred during their appearance before the Senate Health Committee on Thursday as lawmakers heard about the suffering of teachers.
The management of AON Minet was invited to the committee, but they did not attend.
The Uasin Gishu senator and committee chairman, Jackson Mandago, stated that if they decline the next invitation, the panel will not think twice about calling them in.
Teachers are not receiving services, according to Secretary General Akello Misori of the Kenya Union of Post Primary Education Teachers.
“When they go to a hospital within seven days of being released from the classroom, teachers are being turned away from the facilities,” he claimed.
They have had to endure suffering as a result of having to wait days for the company to approve the provision of services.
Certain services are not covered, such MRIs.
“A teacher education program is not offered by the cover. Newly hired educators are unaware of the cover,” stated Misori.
If a principal member passes away, the insurance will either pay later in the day or refuse to pay at all.
Misori claimed, “TSC and Minet’s contract has been abused to the point where teachers suffer.”
Collins Oyuu, the Knut boss, got into hot water for ignoring the instructors’ concerns and supporting TSC.
“So, SG, you’re saying that you haven’t heard any more teacher complaints?” Mandago queried.
“My county’s teachers are only allowed to work out of one location. The second-biggest medical center in the nation is Eldoret. It puzzles me that teachers are confined to only one location.
According to Oyuu, there aren’t any pending teacher complaints with the union.
But when questioned, he said that certain service providers had turned sly.
Oyuu stated, “Some of these problems have been resolved, but some service providers continue to deliver subpar work.”
Teachers’ grievances were taken up by the commission, according to TSC acting CEO Cheptumo Ayabei.
He said, “The contract has since been amended to remove the requirement that teachers not visit facilities within seven days of the initial visit.”
According to Ayabei, in order to reduce the turnaround preauthorization time, the commission has contacted the insurance.
In the event of a death, he said, claims should be paid out within 48 hours after notification.
We take these problems very seriously. We have applied extreme pressure to the service providers. Ayabei stated, “We have even suspended and blacklisted some for violating contract.”
TSC criticized for teachers’ dissatisfaction with the Sh17 billion cover.
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